ABOUT

About Me
My work is guided by design heuristics and UX methodologies. I believe in an iterative, collaborative design process, constantly refining and improving designs based on feedback and data.
With a background in QA, communications, project management, and working on various cross functional teams, I bring a unique, holistic perspective to every project.
I enjoy designing solutions that balance business goals, technical constraints and user needs. In collaboration with fellow designers, developers, PMs, and stakeholders.
For me, good design isn't just about making things look pretty; it’s about making sure they work smoothly for everyone, on any device.
SKILLS
UX
Wireframing
Mockups
Prototyping
Iteration
User Research
User Journeys
Personas
DESIGN TOOLS
Figma (Advanced)
Adobe Creative Suite
Agile Collaboration
Design Feedback
Design Systems
Information Architecture
PROCESS
Identify Needs & Constraints
Data Driven Discovery
Evaluate Ideas & Solutions
Communicate
Creation
Test
Iterate & Improve
Core Tools



ACCOLADES
PRODUCT DESIGN EXPERIENCE
October 2024-Present
Lead Product Designer
Univeristy of British Columbia
Lead the Product Design for the Circle for Sharing Indigenous Voices, Sandy Bay Anishinaabemowin Language Sovereignty Project; in the Department of Community, Culture and Global Studies of UBCO. Creating and managing the design and development of the CSIV digital platform. Including, • User Experience design for web digital product • Illustration and visual design • Video editing and production • Podcast editing. For the preservation, documentation and revitalization of the Anishinaabe language.
October 2022-July 2024
UX Designer
TELUS Technology (Formerly Digital)
Designed & implemented customer facing solutions for customer pain points and internal team initiatives. Contributed to key product decisions, helping to shape the product vision. Created UX and UI solutions for, •Transformation & Product Excellence • Digital Adoption & Self Serve Strategy • Customer Support • Mobile & App Experience • Customer Growth & Retention • Platform Tools & Technology
June 2021-December 2022
UX / UI Designer
Vancouver Ultimate League
I conceptualized and created better user experiences through an improved user interface and member journey. Contributed to,
• UX & UI design • User research • Journey mapping • Hand over of a complete EMS upgrade and redesign, to be launched Fall 2023. Resulting in an overall improved member experience and 60% increase in member registration.
January 2016-December 2022
Quality Assurance for WEB & IT Team
Vancouver Ultimate League
Perform system, acceptance, regression, functional and performance testing for Vul.ca feature releases, upgrades, and system management. Resolve software issues, identify unexpected errors, bugs and performance issues. Work closely with Executive Director and Senior Developer. Full development life-cycle experience, including design, development and implementation of test plans, test cases and processes.